Copyright © 2003 NetStar 1

 [1]     [2]     [3]     [4]     [5]     Next>>

 

Department of Labor, Office of the Assistant Secretary of Administration and Management (OASAM), Information Technology Center (ITC)

Since the fall of 2002, NetStar-1 has provided professional services to the ITC in the U.S. Department of Labor’s OASAM.  The NetStar-1 professional services team integrates with existing federal and contractor staff to provide performance-based support to include Networking, Systems, and Security services.

This contract facilitates the on-going support and redesign of the OASAM Information Technology infrastructure. The NetStar-1 team provides operational support as well as provides performance-based services. The operational support services are required to maintain the existing infrastructure and ensure the achievement of established service level agreements. The project services are required to support the evolution of the DOL and OASAM infrastructure and the DOL mission. NetStar-1 provides the defined support services to fulfill DOL’s requirements across the full array of technology services to include Network, Advanced Server and LAN Systems, Application (Oracle) Development, and Security Services. All project and solution enhancements follow the existing DOL Standard Operating Procedures, rules, regulations, and processes.  The NetStar-1 team adheres to the System Change policy and the DOL Systems Development Life Cycle (SDLC).

Department of Labor, Security Services

Since the fall of 2002, NetStar-1 has provided information security operations services to the ITC in the U.S. Department of Labor’s OASAM.  The NetStar-1 team has achieved OMB-required Certification and Accreditation (C&A) for all ITC-supported major applications and general support systems on DOL’s critical systems list.  In addition, the team provides day-to-day security operations support, monitoring and responding to security alerts, insuring deployment of system patches and anti-virus updates, and investigating anomalies and suspicious activities in the DOL environment.  The NetStar-1 team has also been instrumental in improving DOL policies, processes, and procedures in such diverse areas as emergency operations, incident management and response, and user account management and recertification.  Specifically, under this task, NetStar-1 performs the following tasks:

  • Oversight for the establishment, implementation and adherence to policies and procedures that guide and support the provision of information security services

  • C&A support for general support systems and major applications including development of risk assessments, security plans, system testing and evaluation (ST&E) and contingency planning leading to Authority To Operate (ATO).

  • Risk assessments/analyses to assist the organization in developing security standards and procedures that support strategic, tactical and operational objectives on a cost-effective basis

  • Systems security architecture and engineering support using IATF Defense in Depth design concepts.

  • Personnel, physical, and technical security controls recommendations

  • Information Security Incident Reporting program management to ensure the prevention, detection, containment and correction of security breaches

  • Security violation problem resolution management and tracking

  • Information security training content development and delivery for seminars and instructor-led classes

  • Coordination of information security awareness to all organizational members

  • Certification of IT systems to meet predetermined security requirements

  • Security reviews on major applications to complete Interim Authority

Additionally, all NetStar-1 team members possess familiarity with E-Eye Retina; ISS; Nessus; NMAP; NetIQ; PIX; CheckPoint FW1; UNIX; Windows NT, 200x, and XP; PKI; Private I; VPN; Computer Forensics; Raptor; Silent Runner; and Cisco Network Integrated.  Each team member has a Working knowledge of OMB, GAO and NIST security standards and regulations.  They all have the requisite ability to work with vendors, IT associates, and user departments to enhance information security.

Department of Labor, Network Services

NetStar-1 provides daily operational support services; such as, network infrastructure monitoring, maintenance and changes in support of DOL’s operational mission. Additionally, NetStar-1 provides project support services based on the SDLC defined methodology and in accordance with the DOL OASAM defined policies, procedures and Enterprise Architecture. Below is a list of the existing projects:

  • EM NET (Tech World, Philadelphia, and MSHA) design and implementation

  • ECN/DCN Hot site design and build-out

  • Departmental Management Continuity of Operations Plan (COOP) with 10 Agency networks

  • DOL Engineering Task Force IP Addressing

  • DOL’s Remote Access Pilot program

  • Data Center remodeling initiative

  • Updated DMZ architecture design and implementation

  • E-Property initiative

  • Enterprise Wide Directory Services initiative

  • San Francisco move to a new building

  • Assessment/financial analysis of equipment maintenance programs; e.g., Cisco’s Smart Net

  • ECN COOP

  • ECN security

  • General networking services, expertise, and guidance

  • Network performance optimization and security

  • Network analysis and design

  • Telephony and data networking

  • Business-critical architecture development to seamlessly blend voice and data technologies

  • Updated DOL network management infrastructure design and implementation

Department of Labor, Advanced Server and LAN Services Support

NetStar-1 provides daily operational support services to monitor, maintain, and control changes to the DOL server infrastructure. NetStar-1 provides project support services based on the SDLC defined methodology and in accordance with the DOL OASAM defined policies, procedures and Enterprise Architecture. Unix Administration services are performed. NetStar-1 personnel install, configure, and administrate DOL Operating Systems. Below is a list of the existing projects:

  • NETIQ LAN and Server Administration design and implementation

  • DOL Common E-mail System design and enhancement

  • DOL Blackberry design and enhancement

  • EM NET Servers (Tech World, Philadelphia and MSHA) design and implementation

  • ECN/DCN Hot site design and implementation

  • Enterprise Wide Directory Services initiative

  • San Francisco move to a new building

  • Assessment/financial analysis of equipment maintenance programs, e.g., HP Care Pack

  • ECN COOP

  • ECN security

  • General server services, expertise, and guidance

  • Server performance optimization and security

  • Telephony and data networking

  • Business-critical architecture development to seamlessly blend voice and data technologies

  • Updated DOL network management infrastructure design and implementation

Department of Labor, Application Development Support

NetStar-1 provides Oracle database administrator (DBA) services to the ITC for several critical applications. The task includes the critical task of planning and implementing database backup and recovery strategies.  NetStar-1 provides Oracle Application DBA (OAD) expertise for cloning and data movement between two environments.  The DBA identifies performance bottlenecks and helps define and implement a series of tuning steps which can be used to improve the performance of the Oracle9i Server.

In addition, NetStar-1 provides Oracle Application Administrator support for OSDI. This includes understanding of the architecture, database and file system used within Oracle Applications Release 11i.  The OAD maintains the structure of the file system used to store the Applications product files, environment files in Release 11i.  OAD includes extensive knowledge of AD Administration, other AD utilities, and patching.  The OAD uses the Rapid Install utility to perform both single and multi-node installs; the AD Administration and other AD utilities to maintain Oracle Applications; and the Auto Patch utility to automate the application of Oracle Applications patches, mini-packs, and maintenance packs.  The OAD has extensive knowledge of cloning process as various environments would be cloned from time to time.

The OAD has knowledge of 9iAS, a middle tier in Oracle applications.   The OAD installs patches, configures, and implements 9ias.  The OAD is responsible for managing and monitoring all middle tier servers like the Apache server, the Forms server, the Concurrent Manager, the Reports server, and the Discoverer server.

NetStar-1 provides an Oracle Applications System Administrator responsible for controlling access to Oracle Applications and assuring smooth ongoing operation.  Each DOL site is provided with a system administrator to perform tasks such as:

  • Managing and controlling security. Decide which users have access to each application, and within an application, which forms, functions, and reports a user can access.

  • Setting up new users. Register new Oracle Applications users, and give them access to only those forms, functions, and reports they need to do their jobs.

  • Auditing user activity. Monitor what users are doing and when they do it. Choose who to audit and what type of data to audit.

  • Setting user profiles. A user profile is a set of changeable options that affects the way Oracle Applications look and behave. A System Administrator can set user profile values at the site, application, responsibility, and user levels.

  • Managing concurrent processing. Concurrent Processing is an Oracle Applications facility that lets long–running, data–intensive tasks run simultaneously with online operations, taking full advantage of multitasking and parallel processing.

 

 

 [1]     [2]     [3]     [4]     [5]     Next>>