NetStar-1’s enterprise management solutions can help you better understand the relationship between your business and the IT infrastructure that supports it. See how our leading solutions can help you get control of your dynamic organization resources by delivering...

Application Management
Get the most out of your ERP, CRM, and other applications. Through fundamental monitoring and management to more advanced functions like capacity planning, NetStar-1 can help you maintain the level of service you need to satisfy your end users. In the case of your ERP and CRM environments, solutions from our vendor partners can even help you shorten application implementation time. The sooner your organization implements management products into your application environment, the faster the return on your investments.

Data Management
Improve your data availability using NetStar-1’s wide range of technology solutions and associated support services. NetStar-1 can provide the most comprehensive and powerful suite of data management products. These solutions can help you manage your database performance, administration and recovery from a single point of control. Our solutions deliver: highly automated monitoring and diagnostics; automation of day-to-day management tasks; and fast, reliable database backup and recovery
NetStar-1’s solutions increase ROI with lower operating costs and higher staff productivity, optimizes database availability, and ensures faster rollout of business applications.

Infrastructure Management
A solid infrastructure connected by a reliable network is the foundation of any successful organization. It’s important to know that a problem exists before it impacts critical business applications. NetStar-1’s accurate infrastructure management solutions ensure that all components required to deliver quality service to users are under control and performing at optimal levels.

Through the proactive and centralized management of your infrastructure components we can help you: automate manual processes; reduce complexity through more accurate and efficient data collection; manage diverse platforms by sharing common tools and services; maximize your existing infrastructure investment by effectively centralizing existing and new environments; and the delivery of a common communications infrastructure through a central graphic user interface and by providing a common presentation interface with the ability to view all components of your infrastructure.

Security Management
Minimize your business risk. If you value the security of your data, youNetStar-1 can deliver systems which can be accessed only by authorized personnel and a firewall that cannot be penetrated. Manual security administration, however, can be very labor-intensive and cause security breaches and inhibit employee productivity.
The automation and proactive management that NetStar-1’s security solutions provide can help you:
Control costs by increasing IT staff productivity, increasing overall staff productivity and simplifying security management operations.
Minimize security risks by controlling firewall security, reducing security breaches and integrating multiple systems and processes.

Service Management
Deliver superior service levels to customers and employees. Large volumes of data, complex architectures and new business models challenge your infrastructure and your business. To stay competitive, you must manage your entire enterprise proactively, delivering the right service at the right time and for the right price.

NetStar-1’s solutions help you establish and deliver the best levels of service to your customers and all of your users. Whether the service most important to your business is offering 24x7 Web access or monitoring suppliers in your supply chain, we help you improve your services to attract and retain customers. Our service management solutions help you:

Increase service levels

• Enhance your end-users experience - Define, measure, and manage the quality of service (QoS) experienced by a group of end users
• Manage service degradations - Correlate information to identify root cause of service degradations and serve as a baseline for the automation of corrective actions
• Provide complete, accurate data - Produce Web-enabled reports required by users

Improve your IT decisions, productivity and management of resources

• Provide a business perspective for IT decisions - Perform automated and ad-hoc analysis of past, present and future IT environment performance, responsiveness and throughput in the context of service level agreements (SLAs)
• Improve productivity - Automate enterprise process scheduling to ensure higher IT staff productivity and on-time, error-free completion of business defined service level objectives
• Improve resource management - Manage IT resources or processes that could affect services
• Optimize asset management - Track, manage, and maximize IT asset usage for optimal Return on Investment