NetStar-1Operational IT Services
From consolidation and migration services to information assurance and accreditation, Government and industry clients are looking for ways to improve the operations practice of their technical environments. Our clients are interested in improvements, including lowering operational costs through consolidating networks and infrastructure, increasing customer and stakeholder communications through improved service desk support, and embracing proven, yet innovative technologies through migration services.
NetStar-1 delivers Operational IT Services that meet our clients’ IT needs and align with their overall business goals. Through the use of standards-based methodologies, such ITIL, ISO 20000, Help Desk Institute (HDI) and PMBOK, we streamline technology processes and ensure quality IT solutions designed and tailored specifically for our clients. We developed follow an Operational IT Services methodology that combines our understanding of Federal requirements with best practices from across the technical landscape. Our customers benefit by implementing our tried-and-true approach of disciplined IT excellence and sound business governance.
Our certified experts deliver these solutions in the following areas:
Systems and Storage
NetStar-1’s systems and storage management methodologies have allowed our clients to reduce system overload by 65%. More »
Service Desk Support
NetStar-1 executed a single-point-of-contact call center for the FAA exceeding standard averages with a 65% first-call closure rate. More »
Security and Information Assurance
NetStar-1 successfully managed a DoD client’s IA Vulnerability Management Program during an issuance spike of 65%. More »
Network and Telecommunications
NetStar-1 manages over 40,000 network and telecommunication devices in a variety of technical environments. More »
ITIL Operations
Using ITIL and ISO 20000 processes, NetStar-1 received perfect scores on our USDA national network support contract. More »
Consolidation and Migration
NetStar-1 supported the FAA in consolidating five disparate IT service operations into one unit, thereby creating a 37% increase in the ROI. More »
Cultivate Your Career
At NetStar-1, employees at all levels can grow, learn, and lead.
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