Regardless of the size of a project, NetStar-1 uses a proven, standardized, methodology that has demonstrated flexibility and consistency in delivering quality results. We are able to adapt this approach to the simpler needs of smaller projects, the more comprehensive needs of larger projects, and everything in between. And NetStar-1 measures our staff against this goal or timely, high-quality solutions deployed within the budgetary constraints established by our clients.
Our structured approach is derived from a combination of proven past results combined with the best practices of the leading project management frameworks in use today. The NetStar-1 Project Manager will act as the central point of contact for all of NetStar-1’s services.
Thorough analysis begins every successful project. NetStar-1 can work with Client staff, or independently, to analyze your business needs in conjunction with your environment and hardware resources. We are then prepared to document your requirements in any combination of the following manners: process flows, screen mockups, detailed business rules, and systems and hardware recommendations. Upon agreement to the requirements, NetStar-1 can prepare a detailed Functional Specification that encompasses how we will implement your requirements to bring your concept to fruition. We have as a goal, the delivery of your requirements utilizing the appropriate technology with an eye toward capitalizing on previous IT investments. At the start of the development phase, the designated team of engineers is comprehensively briefed to ensure the complete understanding of both the project specification and business goal.
NetStar-1 recognizes that what is agreed to during the specification phase often needs to be modified as development continues. We have an issue management process to formally document, communicate, and resolve project issues.
The following tasks are then performed throughout the Deployment Phase:
1.
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Establish communications between the Client and NetStar-1 |
2. |
Prepare appropriate timelines, priorities, deliverables and resources |
3. |
Prepare/Review Design and associated inventory (if any) |
4. |
Establish Inventory & Maintenance Tracking System (if any) |
5. |
Prepare Customer Care Center and establish guidelines |
6. |
Prepare the project delivery teams on proper surveying, engineering and implementation of the Client’s system/network/applications |
7. |
Establish Project Tracking tools and techniques |
8. |
Establish and confirm Problem Reporting and Escalation procedures |
9. |
Establish Project Communications and Status Reporting |
10. |
Establish and confirm Change Order procedures |
11. |
Confirm Procurement and Order Processing procedures |
12. |
Confirm and complete Site Survey tools and procedures (if required) |
13. |
Confirm Equipment Receiving and Staging procedures (if required) |
14. |
Confirm Design, Configuration, and Testing Tools and Techniques |
15. |
Confirm System Acceptance, Packaging, and Delivery procedures |
16. |
Confirm, Prepare and Complete Installation and Testing procedures |
17. |
Complete Customer Installation/Maintenance Review, Acceptance, As-Builts, Documentation, and Handoff |
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Knowledge transfer is an essential part of a NetStar-1 services engagement. Against a goal of staff collaboration instead of staff replacement, NetStar-1’s technical approach includes a mandatory “hand-off” of appropriate support tasks to trained client staff.
NetStar-1’s ultimate goal is to capitalize on our previous experiences with your systems and business needs to continue to provide innovative solutions that are both cost-effective and timely in their deployment. |
