The seamless integration of voice, video and data services has reached a point where the issue has become not a question of if, but rather when. There are few who will disagree that converged environments will eclipse those dominated by legacy technologies. The ability to deploy and leverage a single converged environment enables unparalleled integration of diverse business functions.

Organizations move to converged IP platforms because they can reduce the total cost of ownership for the network environment. Convergence minimizes the financial and human resources needed by reducing capital and operating expenses.

A converged network can also enable business applications — from IP Telephony to collaborative videoconferencing to CRM — that make businesses more effective by capitalizing on existing IT investments and enhancing the customer experience. Businesses find that the benefits of convergence go directly to the bottom line:

Having fewer networks to maintain and manage will allow you the ability to realize incredible operational efficiencies, but it will also mean that it had better be done right done right. A converged environment demands new levels of planning, design, implementation and management. NetStar-1 can help you.

SOLUTIONS

Assessment - NetStar-1 can deliver an evaluation of your existing environment to identify potential issues and develop successful migration strategies. The tangible results from our solution can de-risk your decision by arming you with the technical implications and the financial justification you need for effective business planning.

Implementation - NetStar-1's proven deployment methodologies are help us ensure your success. Our processes, coupled with our experience and expertise, position us to support you through the entire life cycle. From Telephony to Video Conferencing to the Call Center , NetStar-1 can design, deliver and provide on-going support for your organization.

Business Integration - Our application development team can help integrate existing applications as well as well as deliver customized applications designed to address your business challenges. NetStar-1 can help critical business areas, such as your call center, improve your internal efficiencies as well as add exciting new multimedia content designed to enhance your customers experience.

CAPABILITIES

Assessment Services
Network Baseline
Gap Analysis
Architecture and Design
Strategic Planning
Risk Abatement

Voice and Video Services
Intelligent Infrastructure
IPT / Unified Messaging
Video Conferencing
E-learning
24x7 Support Offering

Call Center Services
IP / TDM Integration
Service Enhancement
Collaboration / Chat / E-mail
CRM Integration
Agent Flexibility

Application Services
Connect business functions
Integrate Applications
Enrich Content
Enable multi-channel access
Increase Efficiencies